How can I add My SSP into my Quercus Course?

The U of T My Student Support Program (U of T My SSP) provides students with real-time and/or appointment-based confidential, 24-hour counselling support for any school, health, or general life concern at no cost to the student. Students can call or chat with a counsellor in over 146 languages whenever, wherever they are.   

You can add a link to My SSP in your Quercus course navigation by using the Redirect tool.  The tool can be a little finicky so, if you need support in doing this, please reach out to the FASE EdTech Office.

Why embed My SSP into your Quercus course?

The only element of the post-secondary experience that is consistent across all students is their participation in learning within the classroom (online or in-person). For some, this might be their only meaningful touchpoint with the campus.  Although quality programs are offered through the Faculty of Applied Science & Engineering and the broader student services, students may conceivably graduate from university without ever having engaged with any of the co-curricular opportunities or services available to them. Instructors who invite resources into the classroom, who are versed in available services, or who model health and help-seeking behaviours allow students to recognize the wealth of resources available to them outside of the boundaries of the classroom. Embedding My SSP into your course encourages and normalizes reaching out for care and support regarding mental health challenges.

If you would like to promote the use of My SSP in other ways in addition to embedding it into your Quercus course, let your students know that this service can also be accessed by phone (1-844-451-9700; 001-416-380-6578 or through the My SSP app found in the Apple App Store and on Google Play. Additional information can be found on the My SSP Student Life webpage.  

Use the  Redirect Tool to add a link to My SSP’s browser accessible site on your Course navigation menu. When adding the link, remember to select the following two options shown in the screenshot below:

  1. Force open in a new tab and
  2. Show in Course Navigation  
Screenshot showing Canvas Redirect Tool Force Open in New Tab and Show in Course Navigation options selected

2. Post an announcement letting students know about the My SSP menu item in the course navigation

Use Announcements in your course to let your students know that they can access My SSP through the link that appears in your course navigation.

Here’s some sample text for your announcement:

Hey class! Just wanted to let you know about an important resource located on our Course Navigation Menu. It’s called My SSP Counselling. U of T’s My Student Support Program (My SSP) provides students with real-time and/or appointment-based confidential, 24-hour support for any school, health, or general life concern at no cost to you. The link provided in the Course Navigation Menu will direct you to a site where you can chat through your browser with a counsellor. Alternatively, you can also access My SSP counsellors through the My SSP app found in the Apple App Store and on Google Play or by phone (1-844-451-9700; 001-416-380-6578). Please note, this is a third-party site and your UTORID is not linked to it in any way.