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How to prepare students for Quercus sign-in and multi-factor authentication (MFA) during an in-person quiz or exam

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If your students will be completing an in-person quiz or exam on their own device or a university computer, they should be prepared to sign in with their UTORid and complete multi-factor authentication (MFA) at the time of the assessment.

This guide provides steps you can take before an in-person quiz or exam to help students prepare for the sign-in and MFA process and reduce delays at the start of the assessment.

What's changing with the U of T sign-in experience?

U of T's updated sign-in experience requires users to complete multi-factor authentication (UTORMFA) when accessing Quercus, including when connected to U of T wired or wireless networks on campus.

UTORMFA is also moving to Verified Push. When prompted, users must match the number displayed on the sign-in screen with the corresponding number in the Duo Mobile app.

Prepare students before the assessment

Encourage students to:

  • Confirm they can successfully sign in with their UTORid before the day of the assessment.
  • Bring the device they use for Multi-factor authentication (UTORMFA) in case they'll need to authenticate.
  • Ensure their authentication device is charged and accessible in case they're prompted to complete multi-factor authentication.
  • Arrive a few minutes early so they have time to sign in before the assessment begins.

Tip: Consider offering a low-stakes practice assessment before the in-person quiz or exam. This gives students an opportunity to confirm that they can sign in successfully, test their multi-factor authentication, and become familiar with the sign-in process before the actual assessment.

Learn more  

For more information about the updated UTORMFA authentication process, see Upcoming changes to the U of T sign-in experience.

For help with UTORMFA, contact UTORMFA support.

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