Support from FASE's Education Technology Office

What to consider before you implement online proctoring

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U of T currently has agreements with two online proctoring services (who have been fully vetted for information security and data management practices): Examity and ProctorU (see CTSI's "Online Proctoring Guidelines" for full details regarding governance, academic integrity, and service agreements).

Considerations for:

  1. Instructors
  2. Students

How do I get started? The administrative process for implementing online proctoring can be lengthy. The Online Learning Strategies Portfolio will provide consultation and support for eProctoring implementation. Please allow 3 months for planning and set up. Contact the Director of Online Learning Strategies or [email protected] for more information.

Considerations for Instructors

  1. With your departmental business officer, determine the work order and billing process.
  2. Liase with the service provider to communicate assessment details - scheduling, scripting of invigilator instructions, allowable supports, contact information, etc. must be confirmed in advance.
  3. Allocate "on call" availability for during the exam to resolve any last minute issues.
  4. Publish all requirements/details in course syllabus.
  5. Ensure early communication regarding use of the platform, verification and system testing prior to the actual exam.
  6. Confirm accessibility of exam materials for students with disabilities.

Considerations for Students

  1. Ensure that Internet connection is stable (preferably networked vs wifi).
  2. Set up and test hardware (webcam, microphone, etc.) functionality.
  3. Confirm access to service in advance.
  4. Be prepared to take the exam on time, according to the scheduled time slot.
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